Can't map drive


#1

Hi

I have two WD Mybook World Edition II units on my network. Up until a few hours ago I could access them both from my Windows XP system, but suddenly they were not available and I couldn’t access the files on them.

The “WD Discovery” tool can see them in the list of “network drives found”, but when I click “map network drive”, I get the error message ’ [\MyNAS](file://%5C%5CMyNAS) The network path was not found". I can access the drives from other computers on my network (and the web/config tool works fine).

What could be the problem - is it a windows networking problem? Any ideas on how tio fix it?

Thanks,

Peter


#2

on the PC that doesn’t see the drive, believe the WDMB needs to me mapped again.

1. Make note of the existing mapping - ex. Public = X and Download = Y drive letters

  1. Using the WD utility, click on Config and choose different drive letters - ex. Public = T and Download = U drive letters

  2. Click the “Back” button, then go into Config again and choose previously noted drive letters - ex. Public = X and Download = Y drive letters

You may have to use the external reset button prior, perhaps a couple of times.  This is what I’ve done to resolve the first issue - can no longer access the drive. 

Once I got access re-established, I’m now copying the files to another drive for backup (can use WDMB drive’s USB or copy to any drive of computer on the network.

Next step is to do a hard reset using the WD utility which wipes the drive also.  It’s now 5am and this is as much as I was able to figure out on my own.  

Bigger question, why is this happening?!  A lot of BS with this product for a non-tech guy who just wants his CD collection, pictures on a network drive. Hope above helps, didn’t take notes as I went along and just found this forum.


#3

Thanks for your response. I eventually found out that there was a networking problem with my PC - I don’t know why. The problem appeared to be that a windows service called “Workstation” was not running - and I couldn’t start it. I ran a utility from a command prompt (sfc /scannow) - it took a long time, but after that I could start the “Workstation” service and then the WD Discovery tool was able to function again.