Cannot keep MyCloud drive connected to my LAN. I see the IP address via my router, but can’t access it via a browser. Grinds and grinds. I upgraded to OS5 after all the dire messages from WD and now wish I hadn’t.
Finally had a moment in time that I briefly saw my dashboard (OS3).One of those brief moments it stayed connected. Started the Indexing yesterday and it is taking forever (I have only 1.3TB of data on there).
All I want to do is just connect a drive via the USB port and copy off the data to a hard drive, but can’t even get that working. Anyone have any better advice than I what I hear from Support? I need some real answers, not yet another link to a knowledgebase document that doesn’t apply or even work,
BTW: I am on MacOS Big Sur. Have access to other machines at home (all Mac) that are not at that OS.
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@mjweber54
If you updated your device to OS5 then you no longer have OS3.
Latest My Cloud OS 5 Personal & Network Attached Storage topics - WD Community
Finally solved my problem myself.
Took the NAS drive out of the case and removed the attached circuit board. Took it to a local computer repair show that had a Linux (EXT4) drive. Had the data from the unresponsive My Cloud NAS drive transferred to an extFS portable hard drive (a Backup Plus). Cost me $170 but I have all my data now.
