Can't install Print Share software

I am struggling to install the WD Print Share software.

The software initiates and shows some progress.  Then Notepad starts up with “WD Print Share.msi” opening.  Eventually the software hangs, until I close Notepad, after which it tells me “Installation Complete” - but it isn’t.

My router is the My Net N900 Central.  I have admin rights and I’m using Windows Vista with SP2.  The printer is attached to the router, and is switched on.  I have disabled my anti-virus software prior to installing.

Is my printer incompatible?  It’s quite an old one: Canon Pixma iP2600.

Any advice gratefully received, thanks.


Have you tried downloading the application directly from the website?

Make sure you follow the instructions for the installation.


Note: You may need to disable your anti-virus application to install WD Print Share.

  1. Before installing WD Print Share software, make sure the manufacturer’s printer/scanner driver and software are installed on your computer.
  2. Connect the USB printer/scanner to an available USB port.
  3. Download the zip file to your desktop.
  4. Unzip the file and save it to your desktop.
  5. Double-click setup file to install the software.
  6. When the installation is done, click the WD Print Share icon on the desktop to display the Print Share Control Center. You are now ready to print.