Can't get past login page

WD Legacy Products My Book Live
1

here is my problem i am try logging onto mybook live 2TB its slow to access the login page and then putting in the password it just refreshes the screen. I’ve tried putting in a wrong password it shows incorrect password error message.

Already tried doing a reset on the unit . I  can still access it over ftp,as a network share in windows, but smartware doesn’t see the drive.

2

Any advert filtering plug-ins on your web browser. Are cookies interfered with?

3

tried multiple computers an iphone with firefox,ie and safari all have the same issue.

4

Having same problem… Support told me to update firmware… did not fix

Seems to be  a “dashboard” issue.  After I set the password for “owner”, I cannot log back on to dashboard.  BUT I am able to log on to the folder shares in WIndows 7.

Another problem I am having is I cannot change access rights for users - full access to read only.