Please can someone help?
I bought a WD mybooklive 1tb, saved my work and personal files from the computer on it.
My computer crashed and now does not work (it was playing up, which was why I got the device to start with), now I need to access my work but cannot remember password to the device, is there any way to get this sorted? I know my login details to see the device but i can’t get into the device, and at the moment it is showing as being offline? the light is on, the internet cable is also connected.
Realy worried as I need my work file like yesterday, Did email CS before computer crashed as it was asking for a password to get into the computer but I didn’t have any password on the PC - but no response.