Cant find network shares!

Hi there tech support ,

this device cannot find my server network shares , I updated unit when I started so im running current firmware Im running a ready nas 1100  with current firmware every thing else that I connect sees the shares , what is the problem with this device , I see postings all over the forum of no network shares found , Im not impressed  with this unit at all .  

This isn’t tech support.

Tech support is here:

http://support.wdc.com/contact/index.asp?lang=en

great wont let me login there , returning this **bleep** waste of electric !