All was fine until…I connected my WD 1.5TB external HD to my 3TB My Cloud. Couldn’t access My Cloud after that. My Cloud started running …ran all night. I tried to eject the 1.5 external and it wouldn’t let me. I disconnected the power source but My Cloud kept and is still running. I’m just sure if it’s running to or away from something. Is it safe to disconnect My Cloud to make it stop…??
Check page 38 of the User’s Manual for instructions on how to shut it down safely.