Can't find files to restore

I have backed up my hard drive on to a WD 2Tb Passport. all the files on the WD 2Tb Passport are very small. When I went to restore a couple of files the dialogue screen that I opened after clicking on ‘Restore’ stayed blank for over 10 minutes. How do I get it to restore files if I can’t see them on the dialogue screen?

Hi LeeH,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.