Cant find any channels using Plex for Live TV on a NAS

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
#1

I’m using PlexServer on my MyCloud Ex2 Ultra and my goal is to watch Live TV regarding my local channels (Germany) on my Samsung TV.

i’m using the following components:
NAS: MyClod Ex2 Ultra
Tuner: Happauge WinTV-dualHD
System: Windows PC (Win 10)

I installed the Plex Server on my NAS and connected the Hauppauge dualHD via USB.
In the “Live TV & DVR” Section Pley recognized my Hauppauge dualHD, i choosed my Country and Postal Code and did a channel scan.
But it can’t find any channel, no matter what cable network i use (like DVB-T/T2 Germany, DVB-T/T2/Europe, etc.) i tried them all. I tried scanning via Cable and Antenna, but no channels can be found.

I even created a custom ini-File and put it in “plexmediaserver/binaries/Resources/Tuner/Shared/scanners/dvbc/transponders”. I could select it before channel search. but still no channels found.
What am i doing wrong?
Any help is highly appreciated

#2

Hi @Benathor,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

#3

Hi Keerti_01,

thank you for your help.
i did this some minutes ago.
now i’m waiting for response.