Hi - I have been running the WD Smartware (v1.6.0) to keep a running backaup of my data disk. All seems to have been working well - no error messages, emails, etc… Anyway my Data Disk failed and I have replaced it, but can’t seem to restore my backups.
On the home tab, I see my computer and select the correct disk, then select the My Book Live and the default directory. This screen shows under the My Book Live that it sees Additional Files (841.7 GB). I then go to the Retreive Tab but the backed up volumes tab is empty. If I log into the drive under the settings tab, I can also see it is reporting having the files, but I can’t seem to get to them.
When I login into the drive via my browser, I can see the shares that I created, but am unable to see/find the default directory where my data is apparently stored. I am probably doing something stupid, but I am tearing my hair out and beyond frustration. Any help would be greatly appreciated.
Thanks in advance - Tom