Can't delete files in private share that begin with a tilde ~

My Cloud Home - Personal Cloud Storage My Cloud Home
1

A number of Microsoft products produce temp files that begin with: ~ or ~$

These files can be deleted from a public share.

They cannot be deleted from a private share, either through the WD web interface or WD Discovery.

Is there a known work-around?

2

Hi @JohnFLand,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask