Can't copy from my Windows PC to external driver My passport 5TB

Hi,

I am trying to copy some of my stuff from my PC to my external driver Passport 5 TB, but when I try to copy there is POP-UP image saying that there is not enough space even if my driver is empty.

Hi,

Can you please share what file system your external drive has? As far as I am concern if it is a FAT32 file system drive then this issue might be occurring due to the 4GB maximum single file limit issue. This “maximum limit of a single file” is the drawback of the FAT32 file system drive.

Hi,

this is what you’ve asked for ?

Yes, I was asking for the file system. But it is already NTFS, and there are no such limitations with this file system.

So why, I can’t copy on the drive? that message saying like I want to copy on the system drive and not on the external one? What should I do ?