Can't Copy files form hard drive to PC

Portable Drives My Passport
1

Hello

I just recived my hard drive from diagnostics and they said that everything is OK with the drive. Still I can not copy large file from hard drive to my PC last size that copyed was 700MB, but it did not copyed 1GB sized file. Diagnosticks said that I might have some file with too long name or I dont have administrator rights. How can I find this long file name or what did he meant with that.

Sorry about my mistakes in english.

Can somebody help me???

2

well when someone says that the file name is to long it means the folders and sub-folders that the file is in are to many.

Try removing all the files from the unit and reformat the drive and try that again.

3

How can I remove the files if I can not copy them nowhere. I need to find this long file name, but I dont know how do i find this file.