Hello, I’ve recenetly installed a WDMyCloud and it works great within my home. However when I turn off WiFi on my phone I can’t get to the files from there, I get a 905 Communications Error.
When I’m at work I try to access the drive by going to https://files.mycloud.com adn logging in but I can’t get to the files that way. It appears that the login is successful “I get a signing in message” but then it says “Can’t connect to WDMyCloud.”
I also tried accepting the devices’s security certificate but no luck.
I know that I enabled the cloud on the drive itself. I’m using a Verizon FIOS Quantum Gateway.
Thank you in advance for any assistance.,