How are you “logging in” to the My Cloud? Using Windows File Explorer or a web browser or some other program? Are you on the local network or trying to access the My Cloud remotely?
Have you, as suggested in your other thread, taken the time to read through the My Cloud User Manual (http://support.wdc.com/product.aspx?ID=904)?
If you are using Windows 10 and are having trouble using Windows File Explorer to access the My Cloud on the local network take a read through the following thread, it has various suggestions for Windows 10 users. Sometimes Windows 10 itself will block access to the My Cloud and other similar NAS type devices.
https://community.wd.com/t/compilation-of-windows-10-methods-steps-and-solutions/142576/
Generally for most people the My Cloud IS easy to setup, configure and access. A small number of people will have trouble due to their; computer, local network, or broadband configuration or equipment. It is generally recommended to access the My Cloud on the local network by mapping the My Cloud and using Windows File Explorer or Mac Finder to access the My Cloud to copy files/data back and forth.
