I’m trying to connect My Cloud from far away from my house through Desktop App (WD My Cloud network device from anywhere) but it shows the error “Can’t connect to the device”. Further when I try to open through www.wd2go.com but at the end Java can’t load the share page. It continuous loading loading and loading. In few posts you have shown how to make java setting to medium but when I go to java setting. I’ve only two options “Very High” & “High”. How can I put it into medium when there is no option for it. Hope you guys will help me in this otherwise I have to return this product.
Note: It perfectly works when I came to the same network.
I’m using WD My Cloud 3.0 TB
Browser: google chrome