Can't connect to SQL Server Network Database

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
1

Hi,
I have switched option ‘Network Database’ in ‘Settings->Network’ from ‘ON without remote access’ to ‘ON with remote access’. But when I try to connect, HeidiSQL says ‘Host ‘Laptop-499908’ is not allowed to connect to this MariaDB server’. The laptop and the wd device are both connected to the same network.

2

Hi @SerheyT ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask