I was trying to set up WDcloud for remote access, but no luck: option for setting cloud acces is grayed out, as I didnt give an email address when first registering.
So I went to users, and filled in the “email” field with my email data, but then it freezes with “upadating” and nothing happens, cloud acces is still inaccessible.
Then I decided to add a new user from a scratch - filled the form giving frist name, last name, email and password, and again, it shows “updating”, freezes, and nothing happens at all!
So now I am unable to add any users or use its cloud capabilities…
How to solve this problem? Or is unit faulty and I should return it?
(windows 7 professional 64 bit, same issue with both firefox and IE, current WD firmware: 4.00.01-623)