Can't access to WD Passport hd 700g

Hi everyone!

As the title says, I have a problem with my hard drive. My desktop computer that I use the hard drive is broken at this moment…

I plug the passport on my laptop but a window pop and it says e:/ access refused.

 I try to repair it with the tips on the internet that gives me but not too much chance to understand what is really the problem right here.

I download already WD smartware but fail to update…

Actually im not really quite sure of what im suppose to do right here… I know that my passport is locked to my desktop computer but  where do I go to unlocked the hd…

By the way thank you for helping me with this it is very much appreciated!

Sorry with my english i am french.

Hello,

If you connect the drive to another desktop computer do you encounter the same issue?

yes i still have the same problem…