Cant access to Recicle Bin, EX4100

#1

I cant access to shared Recicle Bin, when try, we get a popup message.

http://www.subirimagenes.com/imagedata.php?url=http://s2.subirimagenes.com/imagen/9892431sshot359.png

The Network Recicle Bin is ON, and all users are allowed to use it, but nevertheless, nobody can open the folder to rescue som files.

#2

You can try the steps mentioned in the link given below to troubleshoot for the issue.

If still the issue persists, you should try contacting WD Support for the issue.