Can't access to MyCloudMirror when connection to a public WiFi, it works just fine at home routers and phone service provider like Verizon. Appreciate your advise or comments, thanks

Can’t access to MyCloudMirror when connection to a public WiFi, it works just fine at home with the same WiFi routers and phone service provider like Verizon. Appreciate your advise or comments, thanks .

Have you set up the device for remote access? See your user manual for how.