Can't access shared folders on MyBookWorld from certain win10 accounts

WD Legacy Products Other Network Drives
1

Hi,

The shared folders from my MyBookWorld (white light) stopped being accessible from my windows 10 account. If I try and access it from network devices it gives me an error:

“\\MyBookWorld is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.
A specified logon does not exist. It may have already been terminated.”

The strange thing is that I can access the folder shares from other windows user accounts - it is just my account that results in this problem. Any help would be greatly appreciated.

Thanks, Martyn

2

Hi, it might be due to the fact that your account is set up with your email. Are the other accounts set up with email addresses?

3

Yes, the account does use email as a sign in and the others do not. Why might this be a problem? I have used email to sign in for a while but had not noticed the issue. Is there any way of getting around it (other than not using email to sign in)?

Thanks,
Martyn