Can't access public folders - DataVolume Usage: Failed

I have a “My Book World Edition (white light)” 1TB hard disk connected to my router. I can access the device from my network and I can login to the administration page.

I can see the list of my shared folders from explorer but I cannot access them. I get error 0x80070035:  “The Network PATH Cannot be Found”. The only folder I can open is “Configuration”

WD Discovery software shows the disk and the shared folders but doesn’t open them

From the administration pages I get the following information:

From: Status -> System Status:

  • DataVolume Usage: Failed

From: Storage -> Disk Manager:

  • Volume: DataVolume,

  • Description: WDC WD10EADS-11M

  • Status: Good

I tried updating to latest firmware but problem persists.


I connected through ssh and got the following information:

fdisk -l:

Disk /dev/sda: 1000.2 GB, 1000204886016 bytes
255 heads, 63 sectors/track, 121601 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes

   Device Boot Start End Blocks Id System
/dev/sda1 5 249 1959936 fd Linux raid autodetect
Partition 1 does not end on cylinder boundary.
/dev/sda2 249 280 256992 fd Linux raid autodetect
Partition 2 does not end on cylinder boundary.
/dev/sda3 280 403 988000 fd Linux raid autodetect
Partition 3 does not end on cylinder boundary.
/dev/sda4 403 121601 973522944+ fd Linux raid autodetect


/dev/root on / type ext3 (rw,noatime,data=ordered)
proc on /proc type proc (rw)
sys on /sys type sysfs (rw)
/dev/pts on /dev/pts type devpts (rw)
securityfs on /sys/kernel/security type securityfs (rw)
/dev/md3 on /var type ext3 (rw,noatime,data=ordered)
/dev/ram0 on /mnt/ram type tmpfs (rw)

I believe that the DataVolume should be /dev/md4 which isn’t mounted at all…

I’m certainly not a Linux expert. Any help would be appreciated…

Thread moved to WD Network Products: My Book World Edition.