Hello,
Files were shared when the unit was running OS3. These links show up as files.mycloud.com/home.php?brand-webfiles&seuuid=<uid>&name=<name>
The unit has now been updated to OS5 - however when users try to access using the same file url that existed before, it says can’t connect to . I’m able to access the files just fine logging into mycloud OS5.
Is there a way to make the files.mycloud.com links work and not show as offline? I assume this is due to the OS5 upgrade (suppose it could be a firewall issue as well)