Can't access MyWorld via Mionet - says 'no support for this device'


#1

Hi

I’ve just purchased a WD My World 2TB  drive and all seems to work well on my home network under windows 7, so I thought I’d try out the remote access. After a few hours work managed to get the status on the remote access page to show as started and registered. Now I can log into Mionet and see the WDMW drive and folders ok. However, when I try to open a folder on the Mionet web page I get the message “Mionet does not support this device in a local network. Please use the software provided with the device to access it through 'my computer”

 

Have I done something wrong or missed a stage?

 I can’t see any other similar problems on this forum so would be very grateful if someone could help me out here.


#2

Hi Wedgie,

This is normal behavior.  MioNet cannot be used to access the drive when on the same local network.  When on a local network, just map to the public folder and place your data on it.  If you have created a MioNet account and it is registered as you stated.  When you go off site, login to MioNet and you should be able to access the files.


#3

Thanks - now tried this and all is working well.