I kept having problems accessing my MyCloudEX2 so decided to use a static IP address. I followed the Dashboard onscreen instructions using the current Dynamic IP address and the default DNS (i.e. not Google). However, after the settings were saved, I can no longer access the shares from Windows 10 - does not find the device or using the My Cloud app. I also cannot access the dashboard.
Is there anyway of gaining access to the system or am I looking at a complete reset? While it would be a pain to resync the computers with the NAS, this would not cause a problem in principle. However, while my 3 shares are continually synched on my two computers, there is a potential problem with my son’s share as I know that there are files on his share that are not synced with his computer.
Is there a solution for regaining access to the MyCloudEX2 or have I screwed the NAS and need to resort to the little reset button on the back of the unit?
Grateful for any solutions / advice anybody can offer.