Cant access iPlayer from the UK

You have the newer live streaming gen3 which should have the iPlayer if you live in the UK. If you can’t see the service then it is nothing to do with the BBC. The player checks its location when the player is set up initially or after a reset. This location info is used by the player to either show or hide certain services. The player currently knows that it is the UK but for some reason the server it connects in order to get the OK to display the UK services is not sending back the correct trigger. The only people affected are those with a new player or anybody who resets their player or location. 

This happened before and you can read the whole saga at the link below.

http://community.wd.com/t5/WD-TV-Live-Streaming-Firmware/i-dont-have-acetrax-movies-or-iplayer-on-latest-firmware-1-12-14/td-p/530247