OK…I DID manage to solve this. I read on another forum (for a different WD device) that they had to power off the system and hold down the reset button while applying power, and hold for 40+ secs, and that this would reset the unit to ‘factory defaults’. The catch was…it also is supposed to erase all current data.
So…on my unit, it is only 1-2 days old and hence I have nothing on it I cant lose…so I tried this…and…IT WORKED. Full access restored…brought up dashboard and immediately set a static IP. And the good news…IT DID NOT ERASE ANY DATA. (but beware if you try this!)
So now I have full dashboard access…have updated the firmware…mapped drive on win10…all seems good.
Neil
