Canon camera Connect sync problem


Had the mycloud mirror for a little while. Generally very happy with it.

I recently bought a Canon 800d which can sync photos to my phone. Which I really like. But it seems that the mycloud app does not pick up the photos in the folder that the Canon sync app transfers to. Images are synced to the Google photos app but not to the mycloud app. Which means that they are not backed up.

I use the Canon camera Connect app to sync photos to the phone. I am on Android.

Is there a way to solve this? Something I am doing wrong?

Hi there,

What type of picture files does the camera create?

Its set to jpg

Any way to solve this. It also seems impossible to share files from the canon folder to the mycloud app.