I am trying to copy a folder with files from my (Win7) computer to the My Cloud Mirror shared folder. I get a message that I cannot copy a folder. It only allows me to copy files. The demo video shows folders being copied… what is happening to stop me from doing this. Creating a folder/file structure manually is a pain.
Hi, welcome to the community.
How are you trying to copy the folder to the My Cloud?
I have tried to select the folder and “drag it” to the My Cloud folder where I want it to go. I have also tried to use the “Upload Files” selection on the web page.
Hi, have you tried to copy files by manually using the file explorer?