I have My Passport Studio 500Gb - with 2 partitions on it.
I try to update firmware using the utility from web (Update the Drive Firmware (last updated 11/18/10))
but the utility writes: no drive found - disconnect all other USB devices and connect only the disk.
I unplugged everything I could and rescanned, but it wont help. But I see and can access the disk normally.
Please, how can I update the firmware?