After upgrading to Big Sur and when trying to unlock My Book it says I have to use a cd which I do not have. Downloaded WD drive utilities which recognizes the hard drive but won’t let me type in the password to unlock it. Any idea’s??? Thank you!!!
Hi @musfam,
Please refer to the below link to check article connecting a password-enabled My Book device to a computer does not prompt an unlock option:
https://support-en.wd.com/app/answers/detail/a_id/7502
Thank you!!! it worked perfectly.
