Cannot submit advanced rma

#1

Been trying to submit an advanced RMA for 5 days

An IOException was thrown while trying to execute the Http method

ERROR MESSAGE EVERY TIME!

Yesterday message said unplanned maintenance try today. Now trying today and maintenance is over, but the error message remains. Doesn’t matter what credit card used, or putting jibberish numbers, it still just gives the same error message

#2

Yeah something is wrong. When I go to the “Create an RMA” page I don’t even see the section “Please select the product(s) for RMA”. I called them Monday to try to manually get an advanced RMA. Was told that I would get a call back on Tuesday – it is Thursday morning, still no call.