Cannot see PR4100 files on my computer

I set up the my cloud PR 4100 yesterday and began transferring files to it for primary access for my photography and video and backup. Yesterday, my computer gave me access tot he files and allowed transfers. Today, it sees the 4100 on the network, but doesnt allow me access to the files. The folders are visible, but when I click on them, the contents are not visible. I can’t figure out how to get acess. It says I am connected as myself. The 4100 and my computer are on the same wifi network. Everything is there when I look on the my cloud websiter, but I can’t get to them on the computer. Does anyone know why this is happening and how to fix it?

Hi,

You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/13659