Cannot open picture files

I get a message “specified procedure cannot be found” when trying to open saved picture files. I open my pass port click on pictures my list of all folders opens up I click on any one and it opens a preview (thumbnail) of what’s there I click on the picture to open it and the above message is what I get. I tried to copy some to another file location on my internal hard drive and get the same message. Anyone know how to fix this?

Hi @ironrider,

Please refer to the below link to check My Passport Wireless Pro and SSD RAW Image Thumbnail Support: