Installed WD My Cloud Home yesterday. Can access the device from two Macs. Can upload files, create albums and folders, and share them.
Now trying to backup to My Cloud Home with free trial of Acronis True Image 2020. True Image desktop app can see the WD device as a destination and accepts my My Cloud username/password for getting in. Then it presents me the “Public” folder as my only choice for where the backup should go. OK. BUT my same username/password do not get me into the Public folder! I have not created any other name or password for the device.
Why won’t the same username/password combo that gets me into the device also get me into the Public folder? If I need to create a password for that folder, where do I do it?