Cannot load WD Smartware.tmx

[ERmorel]

Hi,

See if the following link helps.

WDContextMenuHandler.dll crashes Explorer.exe

After updating to the latest WDSmartware on my laptop running Windows 7 x64  the Explorer.exe process crashes once in a while with the following error in the event log. Any suggestions as how I can fix this? Error: (03/30/2015 08:51:38 AM) (Source: Application Error) (User: ) Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4 Faulting module name: WDContextMenuHandler.dll, version: 2.0.0.3, time stamp: 0x54dd49f6 Exception code: 0xc0000005 …