Cannot get netflix

I can netflixit on my ipad and Mac and on my Apple TV. But click on netflix on WD Tv live and message says "were unable to connect you to netflix.please try again or visit for guidance " been getting this message continually . What can I do


In the interest of troubleshooting, it would help to know which firmware revision you are currently using, and it may be helpful to manually update the firmware; instructions are provided on the following link.