Cannot get into My Passport

I am having trouble with the WD Passport 4 TB drive I formatted. I get an unblocker message that reads I have to run the unblocker program from the CD to unblock the drive. Where do I get this virtual CD? I downloaded the utilities but it does not recognize the drive plugged into my laptop. Suggestions?

Hello,

Please refer to the following KBA article: http://support-en.wd.com/app/answers/detail/a_id/18331/