I just bought My Cloud USB3.0 4TB last Friday. I could configure and use it prior to today.
Today I could not find the device in my router ip range (192.168.1.xxx) so I decided to reboot my router and reset My Cloud drive (4 seconds reset). After the drive finished rebooting, the LED status was blue. I try to check the router’s DHCP clients again but still could not find my drive. Then, I check the ARP table and found that my drive was mapped to another ip address that is out of my router’s range (220.127.116.11 in the picture).
I could log on to Twonky using Firefox but cannot access my local cloud.
Can anyone help me to resolve this issue?