Cannot expand folders on USB drive

Tom…nice to see some resolution for you…even if MS is removing Backup&Restore option. I’m not familiar with many Backup…currently using the WD Backup…knock on wood, with only one issues so far!

  • you said that Hermione gave you instructions for checking the WD USB drive…was that the WD Drive Utilities?
  • You also said that the “USB drive is eliminated” you mean you’ve eliminated the WD drive as a problem, since it was a backup software issue.
  • a couple of days ago I commented in a thread about Safe Eject of a WD USB, using the icon by the clock. User had an issue that he could not shut down without logging off because an software was using the drive…since I think you troll this Forum, I’m sure you saw this…if not, here it is…My passport won't shut down properly. Help please - #7 by HowAboutMe
  • changing the USB to use the Safe Eject was done in the Device Manager, to Better Performance from Quick made my removal Work.