Cannot disable files for backup in the "files not backed up"

[sjt257]

wd smartware v 2.4.12.

Initiated my 1st backup, “files backup” mode, continuous. Had 17GB of “files not backed up” Noticed almost all of these files were very old app backups, buried deep within file hierarchy, that I don’t need backed up. Deselected files in the folder structure view. Smartware keeps thrashing, trying to backup the deselected files.

Is there a way to inform Smartware not to back up the deselected files, short of wiping the backup & starting fresh?

Thanks!

[ERmorel]

Hello and welcome to the WD Community.

Have you tried stopping the backup and trying to run that again? if stills the same, try creating a new backup.