Cannot create new folder in WD MyPasswort External Hard disk


#1

I tried to create a new folder in newly bought WD MyPasswort External Hard disk but new folder creation option itself not enabled inside Harddrive but i can copy files from my computer to WD hard disk. Yet delete options are not enabled.

Kindly help me fix it.


#2

HI,

It looks as if you want to use Drag and Drop from your Windows File Explorer. You should be able to do that. I suggest you review the documentation and search through the WD Knowledge Base.

You can also use WD Backup software, which will automatically backup your files on a schedule. You will need to setup WD Backup from the program on the drive.

Cliff