Cannot copy files to My passport

Hello ,
Some time back my harddisk crashed and after that im unable to copy files to my harddisk , after copying some gb of data i get a message cannot read from source or disk message and the copying gets stuck
I have formatted and created partitions but no use
Kindly suggest what can be done ? should i look for a replacement

Hi AnoopLeo,

You can refer to the following steps in order to resolve the issue.

  1. Fixing mismatched file systems

Depending on the Windows operating system you have, the file system will vary between NTFS and FAT32.

  • Choose the hard drive you are trying to copy file from
  • Right-click and select Properties
  • Identify the file system
  • Repeat for the destination disk
  • If you find that both the file systems are NTFS, move on to the next method of fixing.
  1. Fixing Bad sectors
  • Choose the hard drive you are trying to copy files from
  • Right-click and select Properties then navigate to the Tools tab
  • Select Check present beside Error checking
  • Allow the process to complete
  • Repeat for the destination disk
  1. Removing bad file permissions
  • Right-click the file you are trying to copy and select Properties
  • Select the Security tab and then Edit in the center
  • Select the Add button in the center
  • Type your computer username in the box at the bottom and select Check Names
  • Select OK . This will take you back to the previous screen
  • Now choose your username in the top window, then check the box next to Full control in the bottom box
  • Select Apply and then OK

Now, Windows must let you move the file as you need without stating the error ‘can’t read from the source file or disk’ error.