Cannot connect via AFP; SMB works fine

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I cannot connect to most of my shares via AFP from my Mac, which means TimeMachine is broken. The MyCloud was working great for a month, then I added about 600 gigs of music to the Public share.

Now I cannot access any of my old shares via afp, though all shares are there in a smb:// share, the admin panel and in the OSX application.  Just afp is broken.

A sample login attempt, showing the /var/log/daemon.log which appears to be for netatalk and afp login is below:

Apr 10 12:37:30 TimCloud afpd[7656]: AFP3.3 Login by tim
Apr 10 12:37:40 TimCloud afpd[7668]: AFP3.3 Login by tim
Apr 10 12:37:42 TimCloud afpd[7656]: AFP logout by tim
Apr 10 12:37:42 TimCloud afpd[7656]: dsi_stream_read: len:0, unexpected EOF
Apr 10 12:37:42 TimCloud afpd[7656]: afp_over_dsi: client logged out, terminating DSI session
Apr 10 12:37:42 TimCloud afpd[7656]: AFP statistics: 0.74 KB read, 0.59 KB written
Apr 10 12:45:20 TimCloud afpd[8794]: AFP statistics: 0.51 KB read, 0.38 KB written

Any ideas?

Some other info:

  1. New shares created since the problem ocurred do show up in afp and work fine.  I can use afp and see those.

  2. Turning on and off the DLNA server does not work on the older shares.  It fails with error code 400162.

  3. I cannot make the old shares public or private either.  They fail with the code 400099. 

  4. I have done all the obvious steps, firmware updates, even a System Restore. It has not fixed the problem.  I have not done a full restore–don’t want to ahve back data off and put it back if I can help it.

  5. I am also now getting numerous DLNA errors in the user.log:

Apr 10 13:07:32 TimCloud logger: exit standby after 386 (since 2014-04-10 13:01:06.213364001 -0600)
Apr 10 13:08:18 TimCloud REST_API[11451]: 192.168.1.158 OUTPUT DlnaServer\Controller\Database GET SERVER_ERROR

 

and also in the wdmcserver.log

 

Apr 10 13:44:03 TimCloud logger: waitForDlnaServerUp.sh: 15 second timeout waiting for DLNA server to become operational
Apr 10 13:44:07 TimCloud logger: waitForDlnaServerUp.sh: 15 second timeout waiting for DLNA server to become operational

2

Hi MyCloudUser32, I recommend you to contact support directly for assistance.

http://support.wd.com/contact/index.asp?lang=en