(I realise there are similar topics but not sure if outdated and no instructions are clear enough for me to follow unfortunately - apologies)
- 4TB WD My Cloud
- MacBook Air running OSX 10.11.1 (El Capitan)
- router is a Virgin Media Super Hub 2ac (I’m in the UK)
I want to use the My Cloud as a 2TB remote backup drive (using Time Machine to perform the backups), and the other 2TB as a cloud (to access work / music / photos / videos across locations - work, home, friends). I believe the My Cloud should be able to do this. However when I try to start a backup I get an error message:
Back up disk not available
Try backing up again when “WDMyCloud” is available
Similarly when I try to connect to the shared drive “WDMyCloud”, I get the error message:
There was a problem connecting to the server “WDMyCloud”.
The server may not exist of it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again.
I don’t know how to check the server name or IP address, but the network connection is fine and I have tried rebooting the My Cloud drive to no avail.
I’ve seen some discussions recommending setting up a static IP address for the My Cloud. I don’t entirely understand how this helps (?), but am willing to try it. However I need basic instructions. I also understand I have to change the settings on my router to enable this? Instructions for that would also help. Do I need to do anything else then?
Appreciate any help! Thanks,