Cannot connect to Passport Pro after it sets idle for a period of time

My Cloud OS 3 Personal & Network Attached Storage My Cloud Pro Series
1

I reboot the Passport Pro and can connect via the dashboard and PLEX app…after a two hour wait Cannot connect via dashboard or PLEX. Any suggestions?

Thank you

2

Hello,

This feature could be your issue.
Ensure that your firmware and plex versions are up to date

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=14204