Cannot connect my new My passport wireless pro to my mycloud account

Just got my new WD my passport wireless pro, but cannot connect it to my mycloud account, any help would be great thanks

Hello,

MyCloud.com is used for remote access.
My Passport Wireless does not support remote access and thus a MyCloud.com Account is not required.

Hi, thanks for your reply, you said a mycloud.com account is not needed for remote, internet access? is that correct ? how can I get remote, internet access to my drive please ?

It’s not possible to access the My Passport Wireless Pro remotely from the different location either wifi or over the internet.
Wireless Pro is local LAN only access via wifi.
My Cloud is the product that supports remote access over the internet.



So can i use mycloud to remotely access my wireless pro ?

Only if your My Passport Wireless Pro is USB attached to a My Cloud device.