Using Windows 8 with current firmware. I have set up My Cloud to backup my WD 500 external hard drive (is my F drive on my computer. All working files are housed on it). It is correctly set up on Smartware Home Tab: Backup Source WD 500(F) -> to WD My Cloud, Vicki. The Backup Tab shows all F drive files selected and checked. Two old .pst files show in the -> box (files, size, type, date) and I don’t know why. And I can’t remove them. Problem 1.
Problem 2 is when I backup, none of the updated/current F Drive files are getting backed up. Only the original, first-time backup show up.
If I set to category backup, it seems to work, but again, nothing current shows.The last updated file is 4/16/15.
I’ve read all the help files I could find but I seem to be doing things right.
I could use some instructions and help.Is my alternative to uninstall/delete/?? Start over? Is there an alternative to using the Smartware and still having scheduled backups? What are my options? I’ve never encountered this with other backup devices in the past, so I’m confused and frustrated.