Cannot Access WDMYCLOUD

#1

No access via web http://wdmycloud/ , no access via all android devices. only means of access is by direct network attach and shares.

Have the servers gone down at WD??

Thank you

Now Resolved

#2

Have you tried turning off Remote Access/Cloud Access via the My Cloud Dashboard > Settings. Wait a few minutes. Then turn it back on.

Sometimes remote access gets buggered up and cycling the Remote Access/Cloud Access slider in the My Cloud Dashboard > Settings section can fix remote access.

#3

Thanks for the reply. Cannot access the dashboard as that entails going through http://wdmycloud/ then the admin page … Have no access except bar directly attach via a network share.

#4

If you’re on windows, go to network>storage>Mycloud and RIGHT click on it. Select “view device webpage”.

You shouldn’t need to go through http://mycloud (it doesn’t work on my system either). You can also look in your router for the device ip address and access it that way.

#5

Hi There, thanks for reply. Its only on android that I have this. It is directly attached to router and I have allocated it a static ip.